New Holland Parts & Accessories
In 1969 Townson Tractors Ltd began trading at Newton-In-Bowland, Lancashire, selling and repairing tractors locally and internationally. By 1983 the family run business had acquired the Ford tractor franchise. Continued growth prompted the move to the present, larger site at Hellifield in the spring of 1985.
Still family run and in partnership with New Holland tractors (formerly Ford tractors), Townson Tractors Ltd is a main dealer for JCB agricultural products. Their list of franchises continues to grow and can be viewed on the partners page of this site.
Currently employing over 20 members of staff and running a fleet of vehicles Townson Tractors Ltd has built an excellent reputation for its friendly, efficient service across its sales, export, service and parts departments. Contact details for key personnel within Townson Tractors Ltd can be viewed on the contact page of this site.
Townson Tractors Ltd
Tel: +44 (0)1729 850374
Fax: +44 (0)1729 850315
Mon to Fri 7am - 5pm
Sat 8am - 12pm
John Craig Dealer Principal
07971 599185 | firstname.lastname@example.org
Richard Mattinson Retail Sales Manager
07977 932949 | email@example.com
07977 932948 | firstname.lastname@example.org
Bill Townson Managing Director & Export Sales
07970 554323 | email@example.com
Phil Boyden Service Dept
01729 850374 | firstname.lastname@example.org
Chris Stirk Parts Sales
01729 850374 | email@example.com
Louise Walker Accounts & Admin Manager
01729 850374 | firstname.lastname@example.org
Out of Hours Emergency Only
(N.B. a call out fee may be applied)
Parts: 07977 932940
Service: 07790 031901
TOWNSON TRACTORS LTD is committed to protecting your personal information and complying with all applicable legislation in relation to data protection. This policy describes how we collect, use and disclose your personal information.
This policy applies to any personal information about you that you provide to TOWNSON TRACTORS LTD or which is provided to TOWNSON TRACTORS LTD by third parties.
The data controller in respect of personal information processed under this policy is TOWNSON TRACTORS LTD (a company incorporated in England with company number 1776075 whose registered office is at West end, Hellifield, SKIPTON BD23 4HE
We have a Data Protection Officer who you can contact on 01729 850374 or via email email@example.com should you have any comments or queries in relation to this policy or TOWNSON TRACTORS LTD use of your personal information.
Why do we collect personal information about you?
TOWNSON TRACTORS LTD collects personal information about you to provide you with our products and services and to improve and develop these for the future.
What Personal Information do we collect?
TOWNSON TRACTORS LTD collects the following types of personal information from you:
How do we receive personal information about you?
TOWNSON TRACTORS LTD receives personal information about you:
How do we use Personal Information about you?
TOWNSON TRACTORS LTD and its group may use your personal information for the following purposes:
We retain the right, to access, view and interrogate JCB Livelink or any successor telematics system operating on JCB Products that have been supplied by us. We may use this system to verify the location, mode of operation, service history or/any other information held on the system regarding operation and/or performance of such JCB Products.
Who do we provide this personal information to?
TOWNSON TRACTORS LTD will provide your personal information to:
What will TOWNSON TRACTORS LTD do when you apply for our products or services?
Fraud Prevention & Money Laundering – CIFAS Requirement
Before we provide products or services to you TOWNSON TRACTORS LTD may undertake checks for the purposes of preventing fraud and money laundering and to verify your identity.
We, and fraud prevention agencies, may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime.
Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.
Automated Decisions – CIFAS Requirement
Our credit risk management partners may use a scoring or other automated decision-making system to assess your applications and to verify your identity. This means we may automatically decide that you pose a fraud or money laundering risk if:
You have rights in relation to automated decision making, if you want to know more please contact our Data Protection Officer.
Consequences of Processing – CIFAS Requirement
If we determine that you pose a fraud or money laundering risk, we may refuse to provide the products or services you have requested, or we may stop providing existing products or services to you.
A record of any fraud or money laundering risk will be retained by the fraud prevention agencies, and may result in others refusing to provide services, financing or employment to you.
Credit Records – Credit Reference Agencies - CRA Requirement if You (or a third party on your behalf) conduct individual credit searches or identity checks.
In considering your applications we will search your credit record together with the record of any partners, other officers or beneficial owners at the credit reference and fraud prevention agencies, along with the record of your business. Information held about you, any partners, other officers or beneficial owners, by the credit reference agencies may already be linked to others with whom you have a joint account or similar financial association. All parties’ information may be taken into account when considering applications so you should make sure you discuss this with them, and share with them this information, before lodging the application.
Whether or not your applications proceed, the credit reference agency will place a record of our search on your credit file. This record (but not our name) will be seen by other organisations when you apply for credit in the future. A large number of applications within a short period of time could affect your ability to obtain credit.
Whether or not your applications proceed, the credit reference agencies will link your records and those of your financial associate(s), including any previous and/or subsequent names. These links will remain on your and their files until you or they tell the agency you are no longer financially linked and the agency accepts this.
The agencies may supply us with credit information, such as previous applications, the conduct of accounts in your and your financial associate’s name, any business accounts you have, fraud prevention information and public information such as County Court Judgments, bankruptcies and the Electoral Register.
The identity of the credit reference agencies, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your rights with the credit reference agencies are explained in more detail at https://www.equifax.co.uk/crain.html.
When we, credit reference and fraud prevention agencies process personal data, we do so on the basis that we have a legitimate interest in preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us. Such processing is also a contractual requirement of the products or services you have requested.
Where we store your information
All personal information we have about you is stored on secure servers operated by [Dealer Name] or its third party service providers. Insert any industry security certification – if applicable (e.g. ISO 27001 or Cyber Essentials Plus)
How long will we keep personal information about you?
TOWNSON TRACTORS LTD will keep a copy of your personal information for as long as we have a contractual relationship with you, or from the point of a machine or product purchase, and for a period of 7 years thereafter. For personal information which is not linked to a machine purchase we will keep this for a period of 7 years from the date of the record. All SalesMaster quotes will be kept for 12 months from the point of quote.
We may keep your data for longer periods if we cannot delete it for legal, regulatory or technical reasons. Maintaining your personal information for these periods allows us to keep accurate records for our legal obligations and to handle any future complaints.
TOWNSON TRACTORS LTD does not transfer your data outside the European Economic Area (EEA). Whenever fraud prevention agencies transfer your personal data outside of the EEA, they impose contractual obligations on the recipients of that information to protect it to the standard required in the EEA.
You have the following rights in connection with your personal information processed by TOWNSON TRACTORS LTD
Access – you can request access to your personal information and further details about how your personal information is handled by TOWNSON TRACTORS LTD.
You have a right at any time to opt-out or withdraw consent of receiving marketing from us and/or to amend the delivery method we use. We will only use your personal information to send you marketing messages where we have your consent to market to you. In some cases we may market to you by electronic means (e.g. by email or text) where we have provided you with goods and services and would like to give you information about similar goods and services on the basis that we have a legitimate interest to market such goods and services to you where we think you would be interested in hearing about them. We will not do this if you have asked not to be contacted, e.g. where you have opted out of marketing.
To manage your rights and delivery preferences write to us at:
Sales Department TOWNSON TRACTORS LTD West End, Hellifield, SKIPTON BD23 4HE
You can also opt-out from us passing your information to the other businesses listed above.
You can exercise any of these rights at any time by contacting us contacting our Data Protection Officer using the contact details provided above.
If you are concerned or have questions about how TOWNSON TRACTORS LTD handles your personal data please contact us and we will do our best to assist you. Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/ .
FINANCING YOUR PURCHASE – FREQUENTLY ASKED QUESTIONS
Who are we?
Name: Townson Tractors Ltd
Registered address: West End, Kendal Road, Hellifield, Skipton, BD23 4HE
Telephone: 01729 850374
What can we do to help finance your purchase?
We do not and cannot operate as your agent however, we can introduce you to a limited number of lenders who may be able to finance your purchase.
For JCB equipment we will introduce you to JCB Finance Ltd.
Are we able to help you finance your purchase?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA).
Our Interim Permission Number is 653951.
Our permitted business is: credit brokerage
You can check this on the Consumer Credit Register by visiting the FCA website at www.fca.org.uk or contacting the FCA on 0845 606 1234. We are listed as a consumer credit firm.
Do you have to pay for our help?
No, you make no payment to us but JCB Finance Ltd will pay us for introducing you to them.
Can we give independent financial advice?
No, we are neither an independent financial adviser nor an independent debt adviser and so are unable to provide you with independent financial advice or independent debt advice on the management of your debts.
Any opinion and/or statements we provide are given on our own behalf and the lenders we work with have no liability whatsoever for such opinion or statement.
What can you do if you wish to complain about our services?
If you wish to make a complaint, please contact us in the first instance by writing to us at:-
Townson Tractors Ltd, West End, Kendal Road, Hellifield, Skipton, BD23 4HE
or by telephoning us on 01729 850374.